AHCCCS Health Insurance Frequently Asked Questions

You can also contact Community Assistors which help people complete and submit their Medical Assistance application. They will also help you understand eligibility rules and what may be required of you to participate in the program. Once your application is submitted, the Community Assistor may also help you get and submit verification documents (for example: pay stubs, proof of citizenship or legal resident status, etc.). Some Assistors will be available to guide you through the entire process, and others will provide you with access to computers, scanners, telephones, copy machines and/or fax machines that you can use for free.

You can find a Community Assistor in your ZIP Code on the Get Help screen of Health-e-Arizona Plus. Also, many SNAP Community Partners are also Community Assistors that can help you apply for Medical Assistance.

It is recommended that you call the Assistor/Partner before visiting to make sure they offer the service you need and to make an appointment, if needed.

Are there any costs or fees that I need to pay for Medical Assistance?

There are no fees for applying for medical assistance.

Some medical assistance programs may require the participant to make a co-payment when receiving medical services. Some co-payments are mandatory; the medical provider may not provide service if the mandatory co-payment is not paid. However, if you do not have mandatory co-payments the provider may ask for the co-payment, but cannot deny service when you are unable to pay. You will receive a letter indicating whether you have mandatory co-payments. The letter also includes the services which require co-payment and amount of the co-payment. The co-payment may be waived by the medical provider.

The KidsCare program requires payment of monthly premiums. If you need to pay a premium, AHCCCS will send a letter to you before your first premium is due.