Member Services

Our Blue Cross and Blue Shield of Illinois member services can help you best use your health care plan.

ID card icon

Blue Access for Members SM

With a BAM account, you'll have your health plan info, all in one place. Make a payment, find a doctor, check your claim status and get an overview of your coverage.

<a href=Icon Get Prescription Drug Info" />

Prescription Drug Lists

Your covered drugs may have changed since last year. Check the drug list that matches your plan to find your prescriptions’ out-of-pocket costs and special requirements.

Mobile phone icon

Mobile App

Take your plan on-the-go. Easily access your coverage and claims status, review your spending, use your virtual member ID card and so much more.

Doctor icon

Find Care Tool

With our Find Care tool, you can search for in-network doctors, hospitals, pharmacies, urgent care and more. Log in using your BAM account to get results specific to your plan.

Mouse pointer icon

Update Your Preferences

Go digital with your communication preferences. Choosing to get your BCBSIL communication by email or text can help you better keep track of important information about your health plan.

<a href=Glossary book icon" />

Get Answers

Understanding your plan is the best way to use it! If you want to learn more about health insurance or have a question about BCBSIL membership, visit our FAQs page for more information.

Form icon

Form Finder

Find health plan forms you or your doctor may need like Auto Bill Pay, the Protected Health Information (PHI) Authorization Form, the Prior Authorization Form and more through our Form Finder tool.

Hand and money icon

Make a Payment

There are a few ways you can make your monthly payments. Learn more about our secure member portal, make your first health plan payment and sign up for Auto Bill pay.

Last Updated: July 18, 2024

Insurance Basics

Buying a Health Plan

Member Resources

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

© Copyright 2024 Health Care Service Corporation. All Rights Reserved.

PDF File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in reader. You can download other tools and learn more about accessibility at adobe.com.

External link You are leaving this website/app (“site”). The new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.